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Russian/ Portuguese/ French Experts

Company: Vaidam Health Pvt. Ltd.
Website: www.vaidam.com
Job Title: Patient Relations Executive
Department: Patient Relations
Location: #98, 2nd floor, Sector 44, Gurgaon
Salary Range: 27,000 CTC per month onwards + Conversion Incentives
Role Description:
Must have:
 Fluency in English & Russian/ French/ Portuguese Language
 Knowledge of Hospital Operations & understanding of Medical Terminology
 Excellent Communication skills- spoken & written
 Good listening & perceiving skills
 Quick & assertive in responding to any situation relating to patient treatment
 Must be a Team Player
 Must have the ability to make sales
Role & Responsibility:
 To provide information to patients relating to Doctor Profile, Consultation procedure, Medical
Treatment Procedure, Treatment Plans, etc.
 To be Quick & Proactive in counselling patients & assisting them regarding any concerns relating
to treatment plan.
 To ensure that the patient’s Consultation, Medical Treatment plan, Documentation, Visa, Arrival,
and Stay is arranged and co-ordinated on time.
 To maintain cordial relations with Hospital & various Departments for smooth patient care.
 To have a good rapport with operations team and to be able to work together in ensuring patient
care.
 To ensure patients are satisfied with our services and value our support.
Preferred/Desired Skills:
 Previous experience in healthcare sector or similar profile would be a bonus.
 Education background in Healthcare/Hospital Administration would be considered